1. General provisions
1.1 This Privacy Policy (hereinafter - the "Policy") was developed by TRIARMA (EDRPOU code: 42241823, address: 03134, Ukraine, Kyiv, Rodyn Bunge St., building 12, hereinafter - "Trademark" and/or "Site Administration ») in accordance with the requirements of the current legislation of Ukraine, including, but not limited to, the Law of Ukraine "On the Protection of Personal Data" dated June 1, 2010 No. 2297-VI, taking into account the principles and rules of the General Data Protection Regulation (GDPR) of the European Union regarding Users of the triarma.ua site and establishes the procedure for receiving, collecting, accumulating, storing, processing, using, ensuring protection and disclosure of personal data (hereinafter - "Data") using the site and/or mobile application and/or related to them services and tools.
1.2 Data means any information directly or indirectly related to a specific User. This can be: first name, last name, patronymic (if available), information about the type of activity, marital status, education, e-mail address, phone number, region of residence, address of the place of residence/stay, information about the User's actions on site, IP address, device data (computer, browser type, mobile device operating system) used by the User, messages (information contained in correspondence between Users, as well as in correspondence with the Site Administration), other information, with the help of which communication is carried out, which, at the User's request, is provided by him in the registration form and/or when filling out the Personal account on the website, when completing a survey (by filling out a questionnaire or in another way), writing a message or feedback, or information received during the User's oral communication and Site Administration, information provided when making payment and/or using any service (service) provided by the Company by the User.
1.3 Data processing means any actions with Data, including, but not limited to: access, provision, distribution, collection, systematization, storage, accumulation, recording, transfer, blocking, deletion, clarification, update and/or change, depersonalization and other ways of using Data by the Company.
1.4 The user, having registered on the site, while entering his personal data and/or providing this data in another way, and/or performing any actions within the triarma.ua site and/or using any part of the site and/or, by giving consent - activated the "register" button and/or activated (clicked) the "place an order" button through the site form (checkmark) and/or independently enters the Data and expresses his agreement with the provisions of this Policy and provides TRIARMA and third parties who provide TRIARMA services, including, but not limited to, delivery, permission to process their own personal data.
1.5 Users can provide Data independently by placing such data on the site or by communicating through telephone channels and/or to the Company's email and/or postal address, by filling out questionnaires (filling in a questionnaire or in another way), or Data can be provided from other sources (in accordance with Clause 3 of this Policy), for example, from the feedback of Users (evaluation, comments, confirmation of information) or other information from third parties provided in the course of sending claims, complaints and/or during the consideration of disputes, and/or information from publicly known sources on the Internet.
1.6 The user has no right to use the triarma.ua site if he does not agree with the terms of this Policy.
1.7 The User acknowledges that in the case of his careless attitude to the security and protection of his Data and authorization data (password, login), third parties may gain unauthorized access to the User's account and Data. The Company is not responsible for damages caused by such Access.
2. What Data may be collected
2.1 The Company may collect the following Data:
– first name, last name, patronymic (if available), passport data, registration number of the taxpayer registration card, date of birth and/or age, gender, marital status, details of the authorized person of the company, name of the company, details of the company, contact telephone numbers, e-mail address, address of the company location, other contact data provided at the User's request (for example, place and/or work address), payment information, if necessary, details of payment accounts;
- information about the User's account (in particular, login, phone number), e-mail address, login and password, account processing data, other Data necessary for providing services to the Users of the site, communication with Users, including during the User's application to the service site support;
– information that Users provide to the Company when concluding contracts for the provision of services by accepting a public offer posted on the website;
- information that is necessary for communication between the Users of the site, including for the implementation and confirmation of agreements between sellers and buyers, receiving and sending messages, posting reviews, comments, making payments, for fulfilling requests from Users and receiving feedback from the User if necessary, information posted by Users based on the results of their service, reviews, comments, appeals to the customer support service, complaints, claims, other appeals;
– data about devices used by Users, information about Users' websites and/or their mobile Data (in case the User uses mobile applications) such as: IP address; date and time when the User uses the site, information about the software, as well as the Internet browser used by the User, information about the operating system of the mobile device, information about the operation of the User's devices, individual identifiers of the devices used by the Users;
– data obtained as a result of conducting various surveys by the Company and/or third parties authorized by the Company, in order to improve the provision of services to Users; information received by the Company as a result of marketing activities;
- information about the User's actions on the site (consumer behavior regarding purchased goods, works, services on the site), information about communication with other Users, including information left by Users in the form of reviews, ratings, comments or any other feedback from Users; information according to which the ratings of Users are formed, which contains user experience and which Users leave on the site as a result of interaction with other Users, which allows the Company to take the necessary measures in order to maintain quality service and avoid fraudulent actions;
– information posted or provided to Users in the process of their participation in bonus programs, quizzes, promotions, special offers that take place on the website organized by the Company;
– information received from Users by filling out questionnaires or communicated in another way to the Site Administration (this may include, but is not limited to, information about: citizenship, place of birth, education, profession, specialization, work experience, social status, family composition ( surnames, first names, patronymics of such persons, their gender, age, place of registration and residence, contact data), photo, video image of the User (and/or authorized person of the User, etc.);
- information received by the Company in a legal manner from partners and/or third parties.
2.2 The Company may also process Data using the following technologies:
– Cookies files (cookies are small pieces of data that are sent to the User's computer when visiting a web page and/or when viewing an advertising module on a web page and are stored on the User's computer and/or in his mobile device);
– pixels (pixels – digital images, an element of the matrix of displays that form images), which allow monitoring the frequency of use of the web page by the User in order to determine the User's browser and provide the service, for example, storing Data in the basket between visits; as well as for the purpose of eliminating site errors initiated by the User, while all information is processed "as is" and does not change during the Data collection process.
3. Use, exchange and purposes of Data processing
3.1 The Company uses and processes Data for the following purposes:
- implementation of the functions, powers and duties assigned to the Company in accordance with the requirements of the current legislation of Ukraine, as well as ensuring the implementation of civil, economic and tax relations;
– for identification of the client as a User of the site, for communication with the User, including for the provision of services, sending, settlement operations and financial monitoring by financial institutions, with the help of which settlements are made on the site, providing reports, keeping accounting and management records, creation and implementation of bonus programs, loyalty programs, sending newsletters by mail, e-mail, by phone number, including for the purpose of sending commercial offers, notifications about promotions and news of triarma.ua, as well as other sites that are at the disposal and/or belong to TRIARMA, and/or to notify Site Users about financial services provided by third parties and/or TRIARMA partners, in order to improve the quality of service provision, form ratings, analyze User activity, perform keyword searches, manage traffic on the site, analyze and predicting the preferences and interests of Users; conducting research and analytical activities, as well as ensuring compliance by Users of the User Agreement, the Rules for posting information on the site, the Rules for publishing reviews, the Rules for creating product items, the Rules for posting ads;
- for the purpose of sending newsletters, commercial offers, notices about promotions, loyalty programs, bonus programs and/or for the purpose of sending messages regarding the operation of the triarma.ua website and/or other sites managed and/or owned by TRIARMA by mail, e-mail ;
- in order to ensure the provision of services by the Company on the website and/or Websites created for Users based on the software of the electronic website triarma.ua, exchange of information with and between Users;
- for the purpose of displaying the Data specified by Sellers and Buyers in their Personal Accounts on the electronic site triarma.ua.
The Company may exchange Data with the Company's affiliates (companies operating under common ownership) who may process and use the Data for the purpose specified in Section 3 of this Policy.
3.2 The company does not process data related to race, nationality, political views, religious and other beliefs, membership in public organizations. Information that characterizes the physiological characteristics of Users, on the basis of which it is possible to establish their identity, is also not processed.
3.3 Data processing and storage terms are determined based on the purposes of Data processing, as well as based on the conditions specified in the contracts concluded with Users in accordance with the requirements of the current legislation of Ukraine.
4. Conditions for providing access to Data
4.1 Disclosure of Buyer Data to the Seller/supplier of ordered goods/services, as well as Seller Data necessary for the Buyer to pay for goods/services, occurs when the User (Buyer) orders goods/services in the Triarma.ua Electronic Site Catalog, and also on Sites created for Sellers based on the triarma.ua Electronic Site software, but only to the extent necessary for the identification of Users, their order and their payment or acceptance of payments, respectively.
4.2 In some cases, in order to demonstrate the effectiveness of the site and improve the image of the site, the Company may disclose the statistics of the Users' sites without disclosing personal data and information that is a commercial secret.
4.3 The electronic site triarma.ua also provides the opportunity to use YouTube's API services. Personal data of Users using the YouTube API service are processed, stored and transferred in accordance with the Terms of Use of the YouTube API service, available at the link: https://www.youtube.com/t/terms, as well as in accordance with the Privacy Policy Google, which is available at the following link: https://policies.google.com/privacy.
4.4 The site contains links to other web resources to which this Policy does not apply.
4.5 The Company processes Data on a legal and fair basis: Data is not disclosed to third parties and is not distributed without the User's consent, with the exception of cases provided for by the current legislation of Ukraine, and only in the interests of national security, economic well-being and human rights, in particular, but not exclusively:
– upon justified requests of state authorities, which have the right to demand and receive such Data;
- in the event that TRIARMA has reasonable suspicions about the User's violation of the terms of this Policy and/or other contracts and agreements concluded between TRIARMA and the User, as well as the provisions of the User Agreement, the Rules for posting information on the site, the Rules for the publication of reviews, the Rules for the design of product items, the Rules posting of ads.
4.6 The Company reserves the right, in accordance with the requirements of the current legislation of Ukraine, to exchange Data with state authorities for the purpose of: preventing fraud on the site; settlement of disputed situations and clarification of circumstances that are/may be the cause of violation of current legislation, as well as in the case of detection by the Company of illegal actions of Site Users and/or receipt of claims, complaints, appeals from third parties.
5. How to change/delete Data or withdraw consent
5.1 Users can at any time change/delete personal information or refuse to send messages, taking into account the provisions set forth in the User Agreement, or withdraw consent to Data processing through their Personal account, or by sending a message to the email address: info@triarma. ua or postal address: 03134, Kyiv, str. Hnata Yury 7A, a/s 114.
5.2 After receiving such notification, the processing of the User's Data will be stopped, and the User's Data will be deleted, except when such processing may be necessary in accordance with the requirements of the current legislation of Ukraine.
5.3 The functioning of some features of the electronic site triarma.ua and/or Sites created for Users based on the software of the electronic site triarma.ua, for which information about the User is required, may be terminated from the moment the Data is changed/deleted.
5.4 The Company processes and stores Data for the purposes specified in this Policy during the entire necessary period for this, but no more than 5 (five) years from the date of the User's last interaction with the site.
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Data protection
6.1 The Company, when processing Data, applies all necessary technical, organizational, legal measures to protect Data from illegal and/or unauthorized access to such Data, including from changes, deletion, provision, distribution, as well as other illegal actions.
6.2 The company constantly monitors the security measures taken.
7. Additional conditions
7.1 The Company reserves the right to change the terms of this Policy at any time. In this case, the updated edition will be posted on the page at the address: https://triarma.ua/uk/privacy-policy/. If the User does not agree with the changes, he undertakes to immediately stop any use of the site.
7.2 TRIARMA is not responsible for damage or losses suffered by the User or third parties as a result of misunderstanding or misunderstanding of the terms of this Policy.
7.3 In the event that the provisions of this Policy, points or their parts, are recognized as contradicting the current legislation of Ukraine, or as invalid, this fact will in no way affect the other provisions of this Policy, they remain fully valid and continue act in full and become valid, and any other invalid provision or provision that cannot be fulfilled, without further action by the Parties, is considered changed, corrected to the extent that it is necessary to ensure its validity and the possibility of execution.
7.4 Terminology used in this Policy has the same meaning as in the User Agreement, unless otherwise specified.